Assessor Resource
SITXHRM503
Monitor staff performance
Assessment tool
Version 1.0
Issue Date: May 2024
This unit applies to all tourism, travel, hospitality and event sectors.
It applies to senior personnel who operate independently or with limited guidance from others, including dedicated specialist staff or operational supervisors and managers.
This unit describes the performance outcomes, skills and knowledge required to monitor staff performance within the framework of established performance management systems. It requires the ability to monitor the day-to-day effectiveness of staff and to conduct structured performance appraisals and formal counselling sessions.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)